Terms of Service

Who can use Minipod

You must be at least 18 and able to enter a binding contract. If you use Minipod on behalf of a business, you confirm you are authorised to accept these terms for it. You are responsible for following the laws that apply to your practice.

Your account

Keep your login details secure and let us know promptly if you suspect unauthorised access. You are responsible for activity under your account and for the content you publish through it: your offers, prices, contracts, content, and the way you describe your services.

What Minipod provides

Minipod is software that helps you run a coaching practice: a booking page and storefront, scheduling, payments through your own Stripe, client records, messaging, intake forms, contracts with e-signature, content delivery, and the reminders and integrations around them.

Minipod is the platform, not a party to the relationship between you and your clients. We do not provide coaching, and we are not responsible for the services you deliver, the promises you make, or the outcomes you and your clients agree to.

Your content and your clients

Your content stays yours. You grant us the limited licence we need to host, process, and display it so the service works, for example showing your storefront or delivering your course. That licence ends when you remove the content or close your account, save for residual backups and anything we must keep by law.

You are responsible for the clients you add and the content you publish. You confirm you have the right to charge for what you sell, to contact the people you add, and that your content and conduct are lawful and do not infringe anyone's rights.

Acceptable use

Do not use Minipod to:

• Break the law, infringe intellectual property, or sell goods or services you are not entitled to.
• Send spam, or message people who have not agreed to hear from you.
• Upload malware, attempt to breach or overload the service, or probe it without permission.
• Misrepresent who you are, or use Minipod to defraud or harm your clients.

Payments through your Stripe

Payments from your clients run through your own connected Stripe account, so funds land with you, not us. You are the merchant of record for what you sell, which means refunds, chargebacks, disputes, and applicable taxes on your bookings are between you, your client, and Stripe. Stripe's own terms and processing fees apply and are set by Stripe.

Subscription, billing, and cancellation

Minipod offers a Free plan and a paid Pro subscription. We charge a flat subscription fee for the software and never take a percentage of your bookings. Paid plans renew automatically each period until you cancel, and fees are charged in advance and are non-refundable except where required by law.

You can cancel anytime. On cancellation you keep access through the end of your current billing period, and you can export your data. We will not hold your clients hostage. If we change pricing, we will give you reasonable notice before it affects you.

Third-party services

Minipod connects to services like Stripe, Google and Microsoft calendars, video conferencing, and email and SMS providers. Your use of those is also governed by their terms, and we are not responsible for them. If one of them changes or goes down, parts of Minipod may be affected.

Our intellectual property

Minipod, including the software, design, and brand, belongs to us. These terms do not give you any rights in it beyond using the service as intended.

Availability and changes

We aim for high reliability and will give reasonable notice of planned maintenance. We may add, change, or remove features over time to improve the product. The service is provided on an as-is and as-available basis, without warranties of any kind to the extent the law allows.

Limitation of liability

To the maximum extent permitted by law, Minipod is not liable for indirect, incidental, or consequential losses, for lost profits or data, or for the services you provide to your clients. Our total liability for any claim is limited to the fees you paid us in the three months before it arose. Nothing here limits liability that cannot be limited by law.

Indemnity

You agree to cover us for claims arising from your use of Minipod, the content you publish, the services you sell, or your breach of these terms, to the extent the law allows.

Suspension and termination

You can close your account anytime. We may suspend or end access if you breach these terms, if your use risks harm to others or the service, or if we are required to by law. We will act proportionately and, where we reasonably can, give you notice and a chance to export your data.

Changes to these terms

We may update these terms as Minipod evolves. If a change is material, we will update the date above and, where appropriate, tell you directly. Continuing to use Minipod after a change means you accept the updated terms.

Contact

Questions about these terms? Email legal@minipodapp.com and a human will reply.